If you experience problems with any of these models of e-bike file a claim below. Turn the key or power switch on and engage the throttle all of the way. When the battery is fully charged it will change from red to green. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. How to restore default settings on GOTRAX GXL V2. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. How To Fix Gotrax Scooter Not Charging - How To Finders The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. 0000009925 00000 n My GoTrax (about 5 months old) started acting weird today. The motor does make some noise when first accelerating but goes away. GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. The GOTRAX Electric Scooter Troubleshooting Guide Looking For The Best Lock For An Electric Scooter? Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 To power the scooter off, press and hold the red button for 5 seconds. This is the best method to factory reset GOTRAX GXL V2. Also if there is a critical mass here, we may be able to have the company fix their problems. Pressing on button does not illuminate the display nor does the throttle have power. If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. Save my name, email, and website in this browser for the next time I comment. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Can you please tell us how we can improve this article? The GOTRAX Electric Bike Troubleshooting Guide Fix stuck GOTRAX GXL V2. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). If your Gotrax hoverboard will not turn back on you are experiencing an issue. PDF COMMUTING ELECTRIC SCOOTER - Monster Scooter Parts When the scooter is powered on, press the power button 3 times to switch the speed unit display. If it is hard to install, stop and inspect the consoles pins under the head unit. Power on your scooter and take it for a test drive. These are as follows. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Powered up the scooter. Turns on but shows zeros no matter what. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. I have updated my review from 1 star to 3, and will update again . Learn more about your GOTRAX from full overviews and specs to troubleshooting. When you plug your charger into the wall, the indicator light will turn green. Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. Now i have error code 30! Not much help really. Reattach the console/head unit by sliding it back into place. Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. When you plug your charger into the wall, the indicator light will turn green. 51 reviews. Post adapter arcing when plugged in. I requested a refund. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. 0000006755 00000 n TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. When you connect the charger to the hoverboard it will turn red to let you know it is charging. *You may need to perform a recalibration up to three times to fix your issue. Took 8 business days to fix (total of 11 calendar days). . When it comes to hoverboards, the magic fix-all is called recalibration. GOTRAX Scooter | GO TRAX Electric Scooter - USA Official Website Bolts provided are rusted - poor quality control. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Set the line out of the way once disconnected. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. The motor would sometimes "sputter" (not engage) when you push down the throttle. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Use caution as extreme force may damage your scooter console or battery connections. Next, check to see if there is any damage to either end of your scooters charging cable. If your charger does not turn green when you plug it in, your problem may lie in your charger. Grab the new battery pack and ensure that your are installing the battery pack correctly. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. 0000006275 00000 n Beeping can also indicate uneven pressure on the hoverboard sensors. 21E, 22E, 25E, and 30E - Replace console to fix error code. A fully charged battery will have between 36 and 42 volts. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. Brand new battery not holding charge. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! If all of them work normally, then you need a new charger. It goes fast and I can go up big hills . 0000008779 00000 n - Very dangerous as you can be cruising along and the motor completely shuts off. This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. A leading manufacturer of Electric Scooters, hoverboards and e-bikes. 0000003486 00000 n There are many possible reasons why your Gotrax hoverboard is not balancing. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. As you can see here I was able to do it with my fingers. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Expect More. Create an account to follow your favorite communities and start taking part in conversations. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. GOTRAX sent me a battery and a replacement handle bar. 0000256654 00000 n Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. The console on the scooter displays speed in MPH, battery life, and headlight. Looking For The Best Lock For An Electric Scooter? When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. Watch out world! Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. We appreciate you customer service and willingness to do the right thing! Gotrax Hoverboard Troubleshooting - besteride.com By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But when I press the throttle, nothing happens. {k-m3gKjx Motor stutters with rapid jerking and wont go.. possible motor failure. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. Doesn't matter if the battery is charged or not. If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. Its possible that you got a defective battery.
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